Lemon Privacy Policy

Welcome to Lemon!

XunPai (Xi'an) Information Technology Co.,Ltd is committed to protecting and respecting your privacy.

This Privacy Policy describes how we collect, use, protect and share information about you that we obtain when you access and use our App (defined below). This Privacy Policy also applies to information that we obtain when you communicate or interact with us outside of the App, including by e-mail, telephone and otherwise.

Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our App or communicate with us outside the App. This Privacy Policy also is intended to explain the conditions under which XunPai uses and discloses that information, and your rights in relation to that information. Changes to this Privacy Policy are discussed at the end of this document.

Certain features or functionalities of our App may be available via the App. This Privacy Policy governs the collection and use of data about you and your use of the App. (Although, we may provide additional notice and choice options within the App itself.)

For purposes of this Privacy Policy, the following defined terms mean:

“App” refers to the Lemon downloadable mobile application owned and operated by XunPai. References to the “App” include any and all features, functionality, tools and content available on or through such application.

“XunPai,” “we,” or “us” refer to XunPai (Xi'an) Information Technology Co.,Ltd. and our officers, directors, employees, contractors and agents. [To the extent applicable, they also refer to our affiliates, service providers and licensors, and their respective officers, directors, employees, contractors and agents.]

“Users” means any and all persons that access or use the App. References to “access” and/or “use” of the App (and any variations thereof) include the acts of accessing or browsing the App.



Information You Provide to Us

We collect information that you provide directly to us, including when you register for an account, update your e-mail preferences and etc.

We may also collect information about you when you opt in to receive text messages from us (for example, when you sign up for Lemon). You may opt in to receive such updates and offers by providing your mobile telephone number through the App.

We will not ask for or request sensitive information such as government identifiers, medical information, or financial information. Please do not provide this information to us through e-mails, feedback forms or in any other way unless specifically requested.

Snapchat Integration

You may choose to connect to us through Snapchat, and when you do, we may collect additional information from you, such as your display name and Bitmoji, through Snapchat. Please be advised that social media platforms may also collect information from you. We do not have control over the collection, use and sharing practices of social media platforms and encourage you to review their usage and disclosure policies and practices, including the data security practices, before using the social media platforms.

Information from Other Sources

We may also supplement the technical information we collect from your use of the App with information collected by third parties. Such third parties may include service providers that help us understand our Users and provide better service to our Users.

On occasion, we may compare or combine Personally Identifiable Information (defined below) from third party sources to/with other information we have collected. For example, we may obtain contact information from other sources in order to contact you if we think you or the company you represent would be interested in our App.


Personally Identifiable Information

Some of the information we collect through your use of our App or communications with us may personally identify you (“Personally Identifiable Information”). The types of Personally Identifiable Information you may submit in connection with use of the App include:

  • telephone number;
  • Snapchat display name;
  • geographic location.

Other data derived from your use of the App is treated as "Non-Personally Identifiable Information," unless it is combined with Personally Identifiable Information, or unless otherwise required by applicable law.

We may use the Personally Identifiable Information we collect, to:

  • create and manage your account;
  • provide the App to you;
  • operate our App, including access management, App administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • send you information that enables you to use our App;
  • contact you about activity on your account;
  • provide you access to, and updates regarding the App and other related offers via text message;
  • respond to your requests, feedback or inquiries;
  • notify you about updates, information, or alerts regarding our App;
  • comply with laws, regulations, and other legal requirements;
  • comply with relevant industry standards and our policies;
  • protect and enforce our rights and the rights of other Users against unlawful activity, including identify theft and fraud, and other violations of our Terms of Use;
  • protect and enforce our rights arising under any agreements entered into between you and us;
  • protect the integrity and maintain the security of our App, including secured areas of the App;
  • operate, evaluate and improve our business, including conducting surveys and market research, developing new products, services, and promotions (such as, for example, special events, programs, offers, contests), analyzing and enhancing existing products, services, and promotions, managing our communications; performing accounting, auditing, and other internal functions;
  • provide you with information and advertisements about products, services, and promotions, from that may interest you; and administer your participation in such products, services, and promotions.

In addition, we may use your information as described in any notice provided at the time you provide the information; and for any other purpose for which you may provide consent.

Non-Personally Identifiable Information

In addition to the uses described above, we may also use Non-Personally Identifiable Information to: deliver content tailored to your interests and the manner in which you use App, and present content in a manner that is optimized for your device.

We may also combine technical information, or Non-Personally Identifiable Information, about your use of our App with information that we obtain from other Users to use in an aggregate or anonymous manner for similar purposes.


Personally Identifiable Information

We will not sell or share your Personally Identifiable Information with third parties for the third party's own direct marketing purposes without your express consent.

We may share Personally Identifiable Information with:

  • our service providers to the extent reasonably necessary to enable us operate our business and provide our App to you, as described in this Privacy Policy (e.g., to an e-mail service provider in order to enable us to e-mail you);
  • other third parties with your express consent for any purpose disclosed by us when you provide the information; and you, upon your written request.

We do not permit these third parties to use any Personally Identifiable Information we share for any purpose other than (i) as described in this Privacy Policy, and (ii) to comply with their own legal requirements. We may also disclose Personally Identifiable Information with law enforcement agencies, government officials, or other third parties as necessary for the purpose of:

  • complying with any court order, law or legal process, including to respond to any government or regulatory request;
  • preventing fraud and providing credit risk reduction;
  • investigating potential unauthorized access or misuse of our App or other breach of our Terms of Use, Supplemental Terms (as defined below), App Rules (as defined below) other agreements;
  • protecting the assets or property, and enforcing the rights of XunPai, including for billing and collection purposes; and protecting the rights, property, or safety of our Users or others.

In the event that we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will make reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.


We offer you certain choices in connection with the information we collect from you.

Email Communications

You may have the opportunity to receive certain communications from us related to our App. If you provide us with your e-mail address in order to receive communications, you can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our App. You will continue to receive these e-mails, if appropriate, even if you unsubscribe from our optional communications.


Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.


XunPai may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected on this page and the effective date will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. XunPai will always post new versions of the Privacy Policy on the App. However, XunPai may, as determined in its discretion, decide to notify Users of material changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that you always maintain and update your contact information.

Your continued use of the App or communication with us after the updated Privacy Policy has been posted (or any other indication of your consent) will constitute your acceptance of the updated Privacy Policy.

Please note that we may condition your continued access to our App on your consent to changes to this Privacy Policy.


If you have questions or comments relating to this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at hello@getalemon.com.